This Privacy Policy explains how personal information is handled when You visit norellokitchen.com (the "Website"), operated by Kova Tech on behalf of Norello Kitchen ("Our," "Us," "We," or "Company"). This Policy forms part of Our Terms & Conditions.
PERSONAL INFORMATION WE COLLECT
The Website does not use customer accounts, analytics cookies, advertising cookies, marketing pixels, web beacons, or behavioral-tracking tools. The hosting provider may process limited technical request information — such as IP address, browser type, device information, request time, and requested page — to deliver, protect, and operate the Website. This is referred to as "Technical Information."
Cart selections are held temporarily in the current page memory so the Website can display and update the cart during client-side navigation. They are not written to persistent browser storage and are discarded on a full page reload or when the page session ends.
Values entered into checkout — including name, email, phone, shipping or billing address, and card fields — remain in the active browser interface for local validation and are not sent to Kova Tech, a payment processor, or another service by the current Website implementation. Card details are not stored in session storage. The Website's contact and newsletter forms likewise do not transmit or retain submitted values.
If You contact support@norellokitchen.com, call +1 (337) 245-0188, or communicate with Us through another operational channel, We may receive the information You choose to provide through that separate channel. Wherever this Policy refers to "Personal Information," it means information that identifies or reasonably relates to a person, including Technical Information to the extent applicable law treats it as personal information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
Essential cart-session information is used only to display, update, and restore Your current cart in the same tab. The current Website interface does not receive or use checkout, card, contact-form, or newsletter values.
Our hosting provider may use Technical Information to deliver Website pages, maintain availability, prevent abuse, investigate security incidents, and comply with legal obligations under its own terms and privacy policy. Information received through separate correspondence may be used to respond to Your request, provide customer service, administer a separately accepted transaction, prevent fraud, and satisfy legal obligations.
SHARING YOUR PERSONAL INFORMATION
We do not sell personal information. We do not provide Website visitor data to analytics providers, advertising networks, or marketing-pixel operators because those integrations are not present.
Vercel hosts the Website and may process Technical Information needed to serve and secure it under Vercel's own policies. Information received through separate operational correspondence may be shared only with service providers reasonably necessary to answer a request, administer an accepted transaction, arrange shipment, comply with law, protect legal rights, or investigate misuse. We may also disclose information in response to a lawful subpoena, search warrant, court order, or similar legal requirement.
BEHAVIORAL ADVERTISING
The Website does not use behavioral advertising, cross-site tracking, advertising cookies, or marketing pixels. We do not use temporary cart information to build advertising profiles.
DO NOT TRACK
Because the Website does not perform behavioral tracking, it does not alter its behavior in response to a browser "Do Not Track" signal. Browser privacy and storage controls continue to apply.
YOUR RIGHTS
Depending on where You live, You may have rights to request access to, correction of, deletion of, or restriction on personal information We hold, and to object to or obtain information about certain processing. The current Website interface does not send form values to Us, so We cannot retrieve data that never left Your browser.
For information You separately provided through an operational channel, submit a request to support@norellokitchen.com. We may need to verify Your identity and may retain information where law permits or requires it. If applicable law grants additional rights, those rights are not limited by this Policy.
DATA RETENTION
Cart selections remain only in current page memory during the active page session and are discarded on a full reload, order completion, or page-session end. Checkout, address, card, contact-form, and newsletter values are not retained by the Website.
The hosting provider determines retention of its Technical Information under its own policies. Information received through separate correspondence is retained only as long as reasonably necessary to respond, administer an accepted transaction, maintain required records, resolve disputes, enforce agreements, or satisfy legal obligations.
MINORS
The Website is not intended for anyone under 18, and We do not knowingly request personal information from children through the Website. A parent or guardian who believes a child has separately provided information may contact Us to request review or deletion, subject to applicable law.
CHANGES
We may revise this Privacy Policy to reflect changes in Website functionality, business practices, legal requirements, or service providers. The current version will be posted on this page with an updated last-modified date.
CONTACT US
For questions, requests, or complaints concerning privacy, contact Us by email at support@norellokitchen.com, by phone at +1 (337) 245-0188, or by mail at:
Kova Tech
Re: Privacy Compliance Officer
200 Long St, Slidell, LA 70461, USA
Support Phone: +1 (337) 245-0188
Brand Name: Norello Kitchen
Last modified: 22 August 2026